Privacy Policy

At Grow-cery.online, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website, whether you're located in the United States or South Africa.

1. Information We Collect

We collect only the personal information necessary to provide our services effectively. This may include:

Contact Information: such as your name, email address, phone number, and delivery address.
Payment Information: When making purchases, payment details are securely processed by our third-party payment provider, YOCO. We do not have access to your card details or passwords.

2. How We Use Your Information

We use the collected information to:

Fulfill and deliver your orders
Communicate with you about your purchases or inquiries
Provide customer support
Send you updates, promotions, or important notices (only if you have opted in)

3. Payment Processing

All payments made on Grow-cery.online are processed through YOCO, a secure and trusted payment gateway. Your payment details are encrypted and handled in accordance with YOCO’s Privacy Policy. We do not store or have visibility of your credit card or banking information.

4. Data Sharing

We respect your privacy and will never sell, rent, or share your personal information with any third party for marketing or any other unrelated purpose. Information is only used internally and exclusively for communication and order fulfillment.

5. Data Protection & Compliance

We are committed to safeguarding your information:

In South Africa, we comply with the Protection of Personal Information Act (POPI Act).
In the United States, we follow applicable federal and state privacy regulations.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

Access your personal information
Request corrections or updates
Request the deletion of your information
Withdraw consent for communication at any time

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 duncan@grow-cery.online
🌍 https://grow-cery.online